Tuesday, August 4th, 2009

Internet Retailer Recognizes PowerReviews as Customer Reviews Solution Leader

On Friday, July 31, 2009, Internet Retailer announced the Internet Retailer Top 500 “Solution Leaders” – the top 3 vendors in each solution category they track.

We are very pleased to be recognized by Internet Retailer as the Solution Leader in the Customer Reviews and Forums category – click here for the full article (screen shot [...]

Wednesday, May 20th, 2009

Mining the Gold: 5 ways to really leverage customer reviews

As head of Client Services at PowerReviews working with many of our 300+ clients, I’ve seen a significant shift in how customer reviews are being employed by retailers and Brands in the past 18 months.  In the early days, my work centered around educating clients on the importance of customer reviews in closing sales on [...]

Wednesday, May 6th, 2009

Making Sense of Reviews. Are there too many of them?

I wanted to share an article I read this morning from eConsultancy reporter Graham Charlton, who was recently shopping for a travel cot online.   In his research, he encountered long lists of cots to sort through, as well as pages and pages of customer reviews to read for each cot.  Having written on the topic [...]